Privacy Policy

Privacy Policy

Effective Date: 5/12/2026

This Privacy Policy describes how Frost Vial (“Frost Vial,” “we,” “our,” or “us”) collects, uses, and protects your information when you visit or make a purchase from Frost Vial.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Information You Provide

When you place an order, contact us, or use our website, we may collect information including:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information
  • Order details
  • Communications you send to us

Automatically Collected Information

We may automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the website
  • Referring websites
  • Cookies and tracking technologies

How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and services
  • Detect fraud or unauthorized activity
  • Comply with legal obligations
  • Send promotional emails or marketing communications (you may opt out at any time)

Payment Processing

Payments are processed through secure third-party payment providers. Frost Vial does not store full payment card information on our servers.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties only as necessary to operate our business, including:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Analytics services
  • Fraud prevention services
  • Legal authorities when required by law

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze traffic, and support website functionality.

You can modify your browser settings to disable cookies; however, some website features may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access to your data
  • Correction of inaccurate information
  • Deletion requests
  • Opting out of marketing communications

To exercise these rights, contact us at support@frostvial.com.

Third-Party Links

Our website may contain links to third-party websites. Frost Vial is not responsible for the privacy practices or content of those websites.

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or your personal information, contact:

Frost Vial
Website: frostvial.com